Buyers are responsible for knowing the functional operation and final testing prior to implementing for service. We reserve the right to reject the item after inspection, (items with physical damage or incomplete packaging, incomplete items). In the event that physical damage is caused during transit of a return, it is the customers responsibility to contact the carrier to start a damage claim upon receiving a notification from us. The responsibility is between the customer and the carrier. Exporter, once it is received by the exporter we are no longer responsible for the item. Once it is signed for by the U. Exporter we are no longer responsible for the item. Please be sure that the item that you are purchasing can be imported into your country. Shipper is not responsible for any delays once the package leaves our facility. The sale of this item may be subject to regulation by the U. Food and Drug Administration and state and local regulatory agencies.